Is The Site Down?

[Kathleen]

I have been trying to log on and place an order but the site will not come up. Is it down for repairs?

Kathleen

[karen]

It's up and running....I had an issue with it on Friday though. I fixed it by clearing the cookies from Chrome. If you're in Chrome hit control + h to get into the history then the "clear browsing history" then select "Cookies and other site and plug-in data" and clear them.

That should take care of it. I have an email into the developers to see if there's anything they can do to help it.

I'm sorry for the inconvenience!

[kchalbi]

I also have been unable to pull it up from explorer, including when I tried just now. I then tried on firefox and it worked-weird!

[cristy_amk]

I was wondering anyone still having problems accessing the site? I use Mozilla and suddenly one day it just wouldn't load for me (it was around the time the clearance sale was going on). I still cant access the site through Mozilla firefox I'm currently logged in using IE. I've tried everything I can think of such as clearing my history out, etc. and nothing works. If anyone has any tips please let me know! I'm not an IE fan and I don't want to miss anymore sales.

[Oxana124]

I have not been able to open it yesterday or today, I am also on firefox.

[karen]

Try clearing the cookies....
I have an email into the developers, and they'll hopefully look into it very soon. I'm so sorry for the inconvenience!

[Oxana124]

Clearing the cookies worked for me!

[cristy_amk]

I had cleared my cookies before and that didn't work but I tried accessing again through firefox and it works now. Thanks!