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preservatives? should i keep everything in fridge?

Posted: Thu Sep 17, 2009 1:05 am
by zangly
i just got my first SN order today :D only couple days after I ordered too, because my school is so close to where SN is located!!

just had some questions about which products i should refrigerate, if any (all samples):
- apricot cleansing oil
- oatmeal serum
- green tea & aloe serum
- super defense serum
- simply C serum
- BHA toner
- AHA toner
- pore refining toner
- jojoba moisturizer

there was also a mistake w/ my order, I ordered a full size of ACO but only got a sample. i did send an email using the contact page, and also checked off the "send myself a copy" box, but didn't get a copy, so i'm worried it didn't go through.. or maybe i mis-typed my email address..

thanks in advance!

Re: preservatives? should i keep everything in fridge?

Posted: Thu Sep 17, 2009 1:58 am
by karen
I remember your order...you are close! I don't keep anything in the fridge- but with all of the serums you have- it may not be a bad idea- just because you're not going to use them all up that quickly.

I'm pretty sure we got your email too...Susan handles a lot of them, and she'll be in tomorrow.

Re: preservatives? should i keep everything in fridge?

Posted: Thu Sep 17, 2009 4:12 pm
by zangly
yup, got a reply earlier today
thanks for the reply and great customer service :)