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Is The Site Down?

Posted: Mon Oct 20, 2014 8:51 am
by Kathleen
I have been trying to log on and place an order but the site will not come up. Is it down for repairs?

Kathleen

Re: Is The Site Down?

Posted: Mon Oct 20, 2014 10:03 am
by karen
It's up and running....I had an issue with it on Friday though. I fixed it by clearing the cookies from Chrome. If you're in Chrome hit control + h to get into the history then the "clear browsing history" then select "Cookies and other site and plug-in data" and clear them.

That should take care of it. I have an email into the developers to see if there's anything they can do to help it.

I'm sorry for the inconvenience!

Re: Is The Site Down?

Posted: Mon Oct 20, 2014 4:24 pm
by kchalbi
I also have been unable to pull it up from explorer, including when I tried just now. I then tried on firefox and it worked-weird!

Re: Is The Site Down?

Posted: Sun Oct 26, 2014 5:28 pm
by cristy_amk
I was wondering anyone still having problems accessing the site? I use Mozilla and suddenly one day it just wouldn't load for me (it was around the time the clearance sale was going on). I still cant access the site through Mozilla firefox I'm currently logged in using IE. I've tried everything I can think of such as clearing my history out, etc. and nothing works. If anyone has any tips please let me know! I'm not an IE fan and I don't want to miss anymore sales.

Re: Is The Site Down?

Posted: Sun Oct 26, 2014 5:53 pm
by Oxana124
I have not been able to open it yesterday or today, I am also on firefox.

Re: Is The Site Down?

Posted: Sun Oct 26, 2014 6:41 pm
by karen
Try clearing the cookies....
I have an email into the developers, and they'll hopefully look into it very soon. I'm so sorry for the inconvenience!

Re: Is The Site Down?

Posted: Mon Oct 27, 2014 9:50 am
by Oxana124
Clearing the cookies worked for me!

Re: Is The Site Down?

Posted: Mon Oct 27, 2014 5:10 pm
by cristy_amk
I had cleared my cookies before and that didn't work but I tried accessing again through firefox and it works now. Thanks!